Question 1

How quickly can you fix my stuck doors?

Accepted Answer

In most cases, we can fix stuck garage doors the same day you call. Our technicians carry common parts on their service trucks, allowing for immediate repairs in 90% of cases. For emergency situations, we offer a 30-minute response time guarantee. If your door is stuck open and creating a security concern, we prioritize these calls and typically arrive within the hour.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can result from several issues: broken springs (the most common cause), misaligned tracks, damaged cables, worn rollers, or a malfunctioning opener. Environmental factors like cold weather can also cause lubricants to thicken and tracks to contract. Our technicians perform a thorough diagnostic to identify the exact cause and provide a lasting solution rather than a temporary fix.

Question 3

Do you offer financing for new industrial door installations?

Accepted Answer

Yes! We understand that industrial and commercial garage door installations represent a significant investment. We offer flexible financing options including 0% interest for qualified buyers, extended payment plans up to 60 months, and special programs for commercial clients. Contact us for a free consultation and we'll help you find the financing option that works best for your budget.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year. However, if your garage door sees heavy use (more than 4-5 cycles daily), twice-yearly service is ideal. Regular maintenance can extend your door's lifespan by 5-10 years and helps prevent costly emergency repairs.

Question 5

What brands of garage doors do you install?

Accepted Answer

We install all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more. We can also source custom doors from specialty manufacturers. Our team will help you choose the perfect door based on your style preferences, insulation needs, and budget.

Question 6

Are your technicians certified and insured?

Accepted Answer

Absolutely. All our technicians are IDA (International Door Association) certified and have completed manufacturer training programs. We are fully licensed, bonded, and insured for your complete peace of mind. Our Master Technician certification means you're getting service from experts who know garage doors inside and out.

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